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Serenity Africa Foundation

Begin Your Admission Process

We've designed a simple, compassionate process to help you start your journey to recovery.

Admission Steps

Step 1: Initial Consultation

Begin with a confidential phone assessment to discuss your needs and determine the appropriate level of care.

What to Expect:

  • Speak with an admissions specialist
  • Discuss your specific situation and needs
  • Learn about our treatment options
  • Verify insurance coverage and benefits
  • Address any questions or concerns
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Frequently Asked Questions

Find answers to common questions about our admission process.

What insurance do you accept?

We accept most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, and many others. Our admissions team can verify your benefits prior to admission.

How long does the admission process take?

The initial assessment typically takes 30-45 minutes. From there, we can often complete the admission process within 24-48 hours, depending on insurance verification and bed availability.

What should I bring to treatment?

We recommend bringing comfortable clothing for 7-10 days, personal hygiene items (non-alcoholic), prescription medications in original bottles, insurance card, ID, and a small amount of cash for incidentals.

Can family members be involved in the admission process?

Yes, with your consent, family members can participate in the admission process and be involved in your treatment planning. Family support is an important part of the recovery journey.

Do I need a referral from a doctor?

No, you do not need a referral to begin the admission process. You can contact our admissions team directly to schedule an assessment.

What happens after I complete the admission process?

Once the admission process is complete, you'll be welcomed to our facility, oriented to the program, and begin your personalized treatment plan under the guidance of our clinical team.

Begin Your Journey to Wellness Today

Our compassionate team is ready to help you take the first step toward recovery and lasting wellness. Contact us now for a confidential consultation.